Privacy Policy

AOISHIMA Tech Co., LTD. ("we", "us", or "our") operates the TruckDawg application and related services. We are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TruckDawg.

By registering for or using TruckDawg, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time. Changes will be posted on this page and, where appropriate, notified to you through the app or by email. Continued use of TruckDawg after any changes constitutes your acceptance of the updated policy.

If you have questions about how we handle your personal data, please contact us at service@trans-on.com.

Personal data means any information that identifies you or could reasonably be used to identify you. We collect the following categories of data:

We collect this data when you create an account, use our services, contact support, or otherwise interact with TruckDawg. You are responsible for providing accurate information and keeping it up to date. If you provide data relating to another person, you confirm you have obtained their consent to share it with us.

We use your personal data to:

We may share your data with related companies, service providers, and authorized third parties solely for the purposes described above. All parties who receive your data are required to protect it in accordance with applicable data protection standards.

You may withdraw consent for marketing communications at any time by using the unsubscribe function in any communication or by contacting us directly.

You may withdraw your consent for the processing of your personal data, or request the deletion or anonymisation of your account, at any time by contacting us at service@AOISHIMA Tech.app or by using the "Delete Account" option in the app's Settings screen. Please note that withdrawing consent or deleting your account may prevent us from continuing to provide you with our services, and we reserve our rights under applicable law.

You are responsible for ensuring that the personal data you provide to us is accurate and current. You can update your profile information at any time through the app's settings, or by contacting us at service@AOISHIMA Tech.app. We will update relevant third parties and affiliates accordingly.

You have the right to request access to the personal data we hold about you. To make such a request, please contact us at service@AOISHIMA Tech.app. We may charge a reasonable administrative fee for processing your request and will endeavour to respond within twenty-one (21) days. If we are unable to respond within that period, we will notify you of the expected timeframe.

We implement appropriate administrative, physical, and technical security measures to protect your personal data from unauthorised access, disclosure, or misuse. These measures include restricting access to authorised personnel, using SSL/TLS encryption for data in transit, and deleting or anonymising data that is no longer required.

You are responsible for keeping your account credentials secure. Choose a strong, unique password and do not share it with others. If you believe your account has been compromised, please contact us immediately at service@AOISHIMA Tech.app. Always log out and close your browser when using shared devices.

While we take reasonable steps to protect your data, no system is entirely secure. We continuously review and improve our security practices.

We retain your personal data for as long as required by law or as necessary for the purposes for which it was collected. When data is no longer needed, we will delete or anonymise it in accordance with our data retention policies.

TruckDawg is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you are under 18, please ensure that a parent or guardian is involved before using our services. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.

We and our authorised service providers may use cookies, web beacons, and similar technologies to improve your experience and understand how TruckDawg is used. Our servers automatically record information such as IP addresses, browser type, pages visited, and time spent on the platform.

Cookies are small text files stored on your device that help us recognise you and personalise your experience. You can manage cookie preferences through your browser settings; however, disabling cookies may limit certain features of the platform.

We may disclose your personal data to legal, regulatory, governmental, tax, or law enforcement authorities where we have reasonable grounds to believe that such disclosure is required to meet a legal obligation, or to cooperate with an investigation by a public authority. By using TruckDawg, you acknowledge and accept this possibility.

TruckDawg may contain links to third-party websites or services operated by affiliates, payment providers, or other partners. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.